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General terms and conditions

with information for our customers

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  1. Manager of Shop Online and validity of the present General Conditions of Contract
  2. Conclusion of the contract
  3. Delivery of the products
  4. Price of the products and expenses of delivery
  5. Payment manner
  6. Complaints for defects and liability for damages
  7. Right of author and marks
  8. Applicable right and settlement of disputes
  9. Notes on the telephone costs
  10. Recess right

 

1 – Manager of Shop Online and validity of the present General Conditions of Contract

  1. This Shop Online is managed by the English Company CornerSurprise Ltd (Company Number: 8468925), located in Apt 3575, Chynoweth House, TR4 8UN – Truro, United Kingdom, which assumes the quality of “seller“ in the sale contract established with customer during the purchase process.
  1. The sale contract concluded by you through this Shop Online, is governed by Italian law. In particular, the provisions of Chapter I of Title III of Part III of the Consumption Code (Legislative Decree 206/2005) shall apply. Selling through this Online Shop exclusively applies these General Terms and Conditions (and in particular those published at the time of submitting your order), which take into account the above provisions.
  1. Our products are sold to consumers residing in Italy and abroad.
  1. The contract is signed in Italian.

 

2 – Conclusion of contract

  1. The Online Shop allows you to select individual items and place them in the electronic cart by clicking on the “Add to Cart” icon. The order will be binding on you (as a bid) only when you click the “Order with Payments” icon that will appear after you have entered all the required information and you will be confirmed to accept these Terms of Service conditions. Before clicking on the “Order with Payments” icon, you can modify and correct the order and entered data at any time. The company will only accept orders exceeding Euro 1.00 and below Euro 5.600.
  1. After sending the order, you will receive a “receipt of order confirmation” generated automatically to the e-mail address you have indicated. This confirmation indicates the details of your order and the applicable General Terms and Conditions at the time of the order and is not equivalent to acceptance of the order. If you have not yet printed and / or saved, in the order process, your order data, and the applicable General Terms and Conditions, we recommend printing and / or saving this email (which will not be saved or filed by our company)
  1. The automatic confirmation of receiving the order does not determine the conclusion of the contract, which ends only when our staff verifies the availability of the goods you ordered. In particular, the conclusion of the contract is carried out according to the following phases:
    1. sending of the order by the consumer;
    2. sending automatic confirmation of receipt of order from our online shop;
    3. when paying with PayPal:
      Instant -addebito the price of the products ordered and delivery charges; – checking the availability of the products ordered by our staff; – if the / the product / s are all available, the contract is automatically concluded; Our online shop will send the purchaser an order confirmation and then proceed with the shipment of goods; – if (in the case of multiple orders) the products are only partly available, the contract is automatically concluded only where the available products reach the minimum threshold referred to in point 1. In such cases, the Shop Online purchaser sends the partial confirmation order and proceed with the shipment of goods. The rebate of ‘ amount corresponding to the amount of the products takes place not available (if the payment has already been carried out) within the next 7 days; – if the product is not available or (in case of multiple orders) products available do not reach the minimum threshold referred to in point 1, the contract is not concluded: in this case, the Shop Online sends an alert to the purchaser and proceeds the crediting of the amount paid;
    4. when paying by credit card:
      – availability check the / product by our staff; – if the / the product / s are available, the contract is automatically concluded and our online shop to the buyer sends the order confirmation, proceed to debit the price of the products ordered and delivery charges, then make shipment of goods; – if (in the case of multiple orders) the products are only partly available, the contract is automatically concluded only available where the products reach the minimum threshold provided for in the preceding paragraph 1. In such cases, the proceeds Shop Online debit amount corresponding to the available products (in addition to shipping) and then the buyer sends the partial confirmation of the order and proceed to the shipment of goods;

 

3 – Delivery of products

  1. Delivery at the address you indicated, in regular conditions is approximately 3-6 business days after receipt of your order. However, the company reserves the right to deliver the products within the next 30 working days to order.
  1. Shipments will be made on Italian territory and abroad by courier commissioned by our company

 

4 – Price of products and delivery costs

  1. All prices for products offered in the Online Shop are inclusive of taxes and fees.
  1. There are no shipping costs.

 

5 – Payment

  1. You have the option to choose one of the following methods of payment: – Payment by credit card (Visa, American Express, MasterCard, Postepay Visa and Visa Electron) – Payment with PayPal: your bank details or your credit card details are stored at PayPal after your registration.
  1. Please note that accrue additional charges for the use of a specific payment instrument you selected, exclusive responsibility to the bank, and does not compete in any way nor is attributable to our society

 

6 – Claims for defects and liability for damages

  1. In case of lack of conformity of a product, or no correspondence between what you ordered and what you’ve been given, you have the right to exercise any remedy set out in your favor by the Consumer Code, as specified in paragraph (4) FAQ
    in particular, in case of lack of conformity, you will have the right to obtain, at your choice, repair or replace the product. However, the repair is normally impractical as may be agreed – verified the availability of the identical product – the replacement. If this is not possible, the Online Shop will reimburse the price of postage.
    The costs related to the return of non-conforming products and to send a replacement product are the responsibility of our society.
  1. We respond to damages caused by all voluntary or involuntary acts attributable to our employees and auxiliaries as well, regardless of the severity of the fault for the injury (death or injury). We answer also because (however slight) of our employees and assistants if he is prevented, the delay in performance, failure to comply with a guarantee or other contractual obligation violation.
  1. This is without prejudice to provisions concerning the liability of the producer for defective products.

 

7 – Copyright and Trademark

This online shop and its contents, including text, photographs, images, graphics, prints, textile design, movies, presentations, sounds, illustrations and any software as well as all trademarks, brands, and registered designs, registered or not, are all exclusive property and / or relevance of our society, and their use by third parties constitutes an abuse and a violation of its patent rights. It then points out that it may not use without the consent of our society wrote, any part or contents of the Online Shop in any way that is not strictly related to place an order.

 

8 – Applicable law and settlement of disputes

The purchase contract concluded through this online shop (in Italian) is governed by Italian law. Disputes arising between the consumer and our society will be decided by the Court of the place where the consumer has his residence or address for service.

 

9 – Note on telephone costs

The charges you may incur for telephone communications are only those corresponding to the base rate applicable to your contract phone.

 

10 – Right of withdrawal

You have the right to withdraw from the contract without giving any reason within 14 days.

The withdrawal period shall run from the day when you or a third party (other than the carrier) that you designated, acquired physical possession of the goods.

To exercise the right of withdrawal, you are required to inform us of your decision to withdraw by an unequivocal statement (eg a letter sent by mail or e-mail). To this end, you have the option to use the withdrawal form attached.

The cost of returning the product will be at our expense.

To meet the withdrawal deadline, it is sufficient if you send your communication concerning the exercise of the right of withdrawal before the expiry of the period of 14 days from receipt of goods, as set out above.

Effects of withdrawal

If you cancel the contract, you will be refunded all payments you have made on our behalf, including delivery costs (except for additional costs arising out of your eventual choice of a different kind of delivery from the standard delivery offered by us), without undue delay and in any event no later than 14 days from the day we are informed about your decision to withdraw. Refund will be made using the same means of payment used by you for payment.

Refund will be made within 14 days from the day when the online shop has received your notice of withdrawal.

If you return a product within the withdrawal period, in the absence of a notice of your intention to withdraw, we will consider in effect the return made with the intention to exercise the withdrawal.

Model Withdrawal Form

Please complete and return this form only if you wish to cancel the contract

Recipient and return address:

CornerSurprise Ltd (to the attention of Vincenzo Lanzaro)
via Gesù e Maria, 9
83022 Baiano (AV)
Italia
Tel: +39 347 1369282
eMail: info@theneapolitangirl.com

 

With hereby give notice rescinding the contract of sale of the following goods

Ordered on (*)/received (*)

Consumer Name

Consumer Address

Consumer Signature (only if this form is notified on paper)

Data

(*) Delete as appropriate.

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